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  1. What is X-Webs?
    X-Webs is a website developing company. Which allows you to create your own official website with a unique website domain name with the helping hands of professional designers.
  2. How can I create my own website using your services?
    X-Webs is as easy as ABC. First check out our price list then Sign Up for making an order and get a professional high quality website.
  3. Do I need any special skills in web design to order a customization?
    No, you don't need any special skills at all. All you need is to chat with a manager and explain what website you want. The rest of work will be done for you by our professional designers.
  4. What is a template?
    A website template is a pre-made web page "without contents", very similar to a document or greeting card template, where you insert any images or text. The main template advantage is that you can preview the appearance of your future website before you pay for it.
  5. How can I explain what I want exactly?
    Professional support managers will be assigned to your project. You will communicate with them via dedicated round-the-clock chat that is open 6 day a week (Mon-Sat), via e-mail or phone. You don't need any technical skills to give us the idea of your future site. Our professional and experienced managers will give you all the assistance and advice that you may need.
  6. How long will it take me to get the result?
    Once you have explained to manager what exact template you desire, the manager will set the preliminary term of delivery. Typical tuning takes between 3 - 5 days, but there can be some delays if you don't provide the necessary information, such as correct contact information or personal files (texts, images, etc.)
  7. How can I check the state of my order?
    Once you have registered you will get access to your own personal production interface. Using this interface you will be able to check current stage of your order, chat live with manager, upload personal files required for tuning and view screen-shots of original template or current tuning result.
  8. What do I have to do to avoid delays and get a desired result?
    Please provide correct and full information about yourself. According to US legislation your information will not be used in any way, other than using it to provide you with the details of your project. Make sure you have all necessary information and personal files (texts, images) that will allow manager to completely understand your project, give you the right quote and proceed with production.
  9. What should I do if I sent the payment but my project is suspended because of anti-fraud check?
    Please don't worry, this is the usual procedure. Our billing officers suspend all projects for anti-fraud check of transaction. Please wait patiently for an e-mail with further instructions. Usually anti-fraud check takes 2-4 hours.
  10. What should I do if I do not like the X-Webs result?
    When your task is done you receive an e-mail asking you to login to your personal production interface and check screen shots of your website designing result. If you don't like the result you may reasonably revise it by chatting with manager and demand necessary updates.
  11. What if my time zone is different to yours?
    This is not a problem. We have an enthusiastic staff, committed chat room, phone-line and e-mail support that is available for you 24/6 (Mon- Sat).
  12. How can I chat with manager if my English is bad?
    Please don't worry about your English communication skills. Our experienced managers will communicate with you patiently. If you prefer to communicate with us via e-mail, you are welcome to do so. Please visit contact us page and submit your corresponding request.
  13. What am I allowed and not allowed to do with the website?
    You may: Build any website in any way you desire. You may not: Resell or redistribute website; Claim intellectual or exclusive ownership to any of our products, modified or unmodified; Make more than one project using the same template.

Please send us more Questions in Feedback Form for further F.A.Q.